If a download link is available, you may purchase the download. Upon payment you will be provided your payment confirmation and on the payment confirmation screen, links to your downloads will be made available. Additionally you will receive and email confirmation of your purchase along with the download links to your files.

The download links will expire in one of 2 ways. 1. The time limit has been reached (14 days). 2. The max number of attempts has been reached (7). If you are receiving errors, please contact us. BtBoP@CyclingVideosOnline.com

Keep in mind, these video files are fairly large, 1-4GB. Depending on your connection speed, these could take several hours to download. Also, the time of day and your location on planet Earth will factor into your download speed. Busier times of day might be slower and many locations throttle back your download speeds, not to mention your internet service provider which may also be throttling you back due to usage (bandwidth) restrictions.

Most likely the file hasn't finished downloading.

 

These are the goodies. Included in this folder are many of the videos you see on this web site including the how to use these videos video, the route flyover as well as a few additional videos like the end credits. We even provide you the gps files so you can explore the route on Google Earth!

iTunes is a bit quirky as it doesn't like multiple audio tracks. The multiple audio tracks are an important component to these videos and we want everyone to enjoy them. The best solution is to use VLC (http://www.videolan.org/)This is a free video player that works flawlessly on both mac and pc. However, if you must use iTunes, you will need to take a few additional steps to make this work. Please read part 2 for more help.

To play in iTunes, you may need to "demux" the audio tracks. Simply, iTunes will only play the video if only 1 audio track is available. So, you need to decide which if any audio tracks you want to keep.

• Track 1 = audio with narrative

• Track 2 = audio with music

• Track 3 = raw audio

If you're using a PC, do the following.

1. Download MP4muxer

2. Open the program and click on the Demultiplex tab. From here you have 2 options:

a. Delete the audio tracks by highlighting the ones to delete and press delete (WARNING -this will permanently delete the tracks!)

b. Save the audio tracks by selecting the audio tracks to save and click the demultiplex button.

If you're using a Mac, do the following.

Visit: http://www.iclarified.com/entry/index.php?enid=11343 and follow the directions.

WMP is fairly reliable with the playback of mp4 h264 video. So, playback will usually work. However, the audio might be out of whack again due to the 3 audio tracks. Sometimes you'll hear all 3 at the same time and it sounds horrible. To fix this,

1. Download VLC media player. It's free, easy and the best media player out there. http://www.videolan.org/

Windows Media Player and iTunes wont let you. Download VLC, http://www.videolan.org/ and play the video. On the menu bar select audio / audio track and select the desired track. See pic below

Download and install ConvertXtoDVD and use this extremely simple program to create your DVD. Look at the image below, or, for more detail, click here

Contact us: BtBoP@CyclingVideosOnline.com and submit your question. Just keep in mind, this is not tech support and we can't teach you how to use your computer :)