Returns
All DVDs are guaranteed against defects. Any defective product will be replaced free of charge within 14 days of your purchase. Limit of 1 replacement DVD per purchase.
No refunds / exchanges on open product
No refunds after 14 days
No Refunds on downloads
Upon approval, product will be refunded minus the cost of shipping. On a single DVD, for example, shipping is $4.20 in the US. Please refer to the table below for additional information.
| DVD qty | Country | Shipping cost |
| 1 | USA | $4.20 |
| 2 | USA | $5.25 |
| 3 | USA | $6.30 |
| 4 | USA | $8.05 |
| 5 | USA | $8.05 |
| 6 | USA | $9.75 |
| 7 | USA | $11.05 |
| 8 | USA | $12.35 |
| 9 | USA | $13.65 |
| 10 | USA | $14.95 |
| 1 | International | $4.30 |
| 2 | International | $6.00 |
| 3 | International | $8.00 |
| 4 | International | $10.00 |
| 5 | International | $14.00 |
| 6 | International | $16.00 |
| 7 | International | $18.00 |
| 8 | International | $20.00 |
| 9 | International | $23.00 |
| 10 | International | $25.00 |
All returns / refunds need to be pre-approved. You will be provided with an RMA authorization and that authorization must accompany the returned product.
